CarmenCanvas, CarmenZoom, and Microsoft Office 365 are the three main tools that will help you access your course material and stay connected with your instructors and classmates during the Autumn 2020 semester. Learn about all the tools at your disposal.

Learning Considerations

Basic Tech Requirements


Continue to employ the security best practices as you learn remotely. 

  • Make sure to lock your computer when you are not using it.
  • Situations like this are prime phishing opportunities, and Ohio State has recently seen an uptick in the number of scams targeting university email accounts. Remain vigilant for security concerns and report suspicious emails to

Find more resources to protect yourself and your computer at

Online Student Readiness Assessment

Discover what skills you need to be a successful learner in online and hybrid courses. Take this brief quiz to learn more.

Accommodations Related to COVID-19

The university is committed to ensuring that individuals who are vulnerable to COVID-19-related challenges or who face particular challenges because of the pandemic can learn and work as safely as possible. 

Learn more about accommodations and submit an accommodations request by visiting the Safe and Healthy Buckeyes website

Disability Services

If you are in need of accommodations such as assistive technology or accessible media, Student Life Disability Services works to enable equal access to learning and university life. 

SLDS is still open Monday - Friday, 8 a.m. - 5 p.m. All drop-ins and student appointments will be conducted via phone or virtually until further notice. SLDS will not be proctoring exams until further notice. The Assistive Technology Computer Lab will be closed. 

Please refer to the SLDS COVID-19 Operational Changes page for information related to specific accommodation requests. 

If you have concerns with how your disability will intersect with the transition to virtual learning or if you encounter any unanticipated barriers, please do not hesitate to reach out. 

  • Phone: 614-292-3307
  • Video Phone: 614-500-4445
  • Email:

Top Tools



CarmenCanvas (often just called Carmen) is Ohio State’s learning management system. Your online classes in Carmen will serve as a hub for all the course content and activities. 

Getting Started with Carmen

CarmenCanvas is used by instructors, staff, and TAs to create and share materials. It's named for the song "Carmen, Ohio" - Ohio State's alma mater.

To log in, navigate to carmen.osu.eduNote: Carmen requires multi-factor authentication using BuckeyePass.

View the Getting Started Guide for help using CarmenCanvas.

Navigating Your Courses

Learn about the Carmen dashboard and the global navigation and what it looks like to access your courses and assignments.


Instructors might message you directly or make an announcement to your whole class in Carmen. You can decide how you receive notifications for each type of course activity sent to your email or as push notification on your mobile device.

Help with Carmen

Contact the Carmen team for additional support.

For general technical assistance, please contact the IT Service Desk.

The IT Service Desk offers 24-hour support, seven days a week, via email and phone.



CarmenZoom is a video, audio, and chat collaboration tool used in many online and hybrid courses. 

Getting Started with CarmenZoom

View the Getting Started with CarmenZoom guide

Even if you have not yet used the tool for classes or meetings, make sure to log in through CarmenZoom ahead of time to make connecting in the future more seamless. Make sure you are logged in through, rather than a free Zoom account, so you are not limited to 45-minute calls.

Show your Buckeye pride: Download custom Ohio State CarmenZoom backgrounds 

Zoom Meeting Controls

Familiarize yourself with the basic Zoom controls like muting and unmuting yourself, turning on your webcam, using the chat function, and raising your hand. 


Adding a Profile Picture to Zoom

Add a picture of yourself to your Zoom profile, so others can see your face even when your camera is off. This makes it easier for your classmates and instructors to identify who is on the Zoom call and who is talking. 


Microsoft Office 365

Your BuckeyeMail also gives you free access to Microsoft Office 365.

Getting Started with Microsoft Office 365

As a student, you get free access to Microsoft Office products through Office 365 at Ohio State. That means Word, PowerPoint, Excel, Outlook, OnDrive, OneNote, and more. 

Your Office 365 ID is your full BuckeyeMail address and the password you chose when you activated your Ohio State username.

For directions on how to use Office 365, visit

Read some FAQs about the Microsoft Office 365 service for students.

BuckeyeMail through Microsoft Outlook

Your BuckeyeMail address is your Ohio State Username (lastname.#) This is your official university email account and should be checked daily.

Microsoft OneDrive

Access your files at any time from any device with cloud storage. As part of Microsoft 365 at Ohio State, you have 1 TB of storage on OneDrive. 

Microsoft Teams

Microsoft Teams integrates with other Office 365 programs, creating an all-in-one digital workspace catered to seamless collaboration. You can log on via computer or app to stay in communication on the go.

Learn more about the features available in Microsoft Teams and check out the ways other users interact with Teams to improve collaboration in the classroom and the workplace. 

Microsoft To Do

Microsoft To Do is an easy-to-use daily checklist tool to set you up for success this semester. The app is available online and on your mobile device. You can even share your To Do list for greater project collaboration.

Learn more about what you can do with Microsoft To Do.


More Tools

Through Ohio State, you have access to dozens of tools to help you be successful. Just a few are listed below. 


BuckeyePass, also known as Duo, is a multifactor authentication service used to log in to many Ohio State services. To manage your BuckeyePass devices:

  1. Go to
  2. Click the Register/Manage Devices button (you are encouraged to register more than one device)
  3. Follow the instructions to finish setting up BuckeyePass

Click here for the BuckeyePass Quick Start guide, and visit for more detailed instructions.


Your instructor will communicate with you about how scheduled exams will function. You may be required to take exams or quizzes online using Proctorio. View the Installing Proctorio guide to learn how to get started using the proctoring tool. 

Adobe Spark

Adobe has created a handful of apps that you can use to be creative. With your Ohio State credentials (, not Buckeyemail), you can sign in to access Spark Page to make beautiful websites, Spark Post to make great looking graphics, and Spark Video to quickly get your message across with video.

Learn more about Adobe Spark for students.

Additional Resources